Privacy Policy

Last Updated: [Insert Date]

At Warrior Sales Store (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information of our customers – the serious hockey players, teams, and enthusiasts who trust us for professional-grade equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hockeysaleshop.com.

1. Information We Collect

We collect information to provide better services to all our hockey community members:

Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number to process your order for composite sticks, goalie equipment, or other hockey gear.
Transaction Data: Details about payments to and from you, including the products you’ve purchased (such as senior composite hockey sticks or protective gear).
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our site.
Usage Data: Information about how you use our website, products, and services, including which hockey products you view or search for.
Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information to deliver the Warrior Sales Store experience that competitive hockey players expect:

To process and fulfill your orders for hockey sticks, goalie accessories, or apparel with our fast same-day shipping (when ordered before 2pm MST)
To manage payments, fees, and charges for your hockey equipment purchases
To provide customer support regarding your hockey gear purchases
To improve our website, products/services, marketing, and customer relationships
To recommend hockey products (like new composite stick models) that might interest you
To comply with legal obligations and prevent fraudulent transactions

3. Data Sharing and Disclosure

We share your data only when necessary to provide our hockey equipment services:

Service Providers: We share information with third parties who help us operate (payment processors, shipping carriers for delivering your hockey gear, IT service providers).
Business Transfers: If we undergo a merger or acquisition, customer information may be transferred.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

We never sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve hockey communities worldwide (excluding select Asian and remote regions), your information may be transferred to and processed in countries other than your own, including Canada where our Calgary warehouse is located. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Just as our composite hockey sticks are built for durability, we implement robust security measures:

Military-grade encryption for all transactions
PCI-DSS compliant checkout process
No storage of full payment details on our servers
Real-time fraud monitoring
Regular security testing of our systems

While we strive to protect your information, no internet transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request copies of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain circumstances.
Objection: Object to processing of your personal data.
Restriction: Request restriction of processing your personal data.
Data Portability: Request transfer of your data to another organization.
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Like most hockey equipment retailers, we use cookies and similar tracking technologies:

Essential Cookies: Necessary for our website to function (e.g., shopping cart for your hockey gear).
Analytics Cookies: Help us understand how players use our site to improve our offerings.
Marketing Cookies: Used to show relevant ads for hockey products you might be interested in.

You can set your browser to refuse all or some cookies, but this may affect your ability to purchase hockey equipment on our site.

8. Children’s Privacy

Our hockey equipment is designed for players of all ages, but our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy as our hockey business evolves. We’ll notify you of significant changes by posting the new policy on our site with an updated date.